Lunarpages Internet Solutions Blog
  • Home
  • About Us
  • LunarForums
  • Free Web Tools
  • Free WP Themes
2

How to Save a Trace Route to a .txt File

25 November, 2009 - Mitch Keeler, Web Host Support

When it comes to running a trace route, some people become confused on how you get that trace route from your command prompt window to your uber-friendly support team.  The easiest method would be to save the trace route as a .txt file, so you could copy the data, and paste it in your e-mail or help desk ticket.

It is all pretty simple:

  1. Go to Start > Run…
  2. Enter cmd and click OK.
  3. At the prompt, type tracert yourdomainname > yourfilename.txt and hit enter.

After it is complete, the file is saved to:

Vista - \Users\yourpcusername\yourfilename.txt

XP - \Documents and Settings\yourpcusername\yourfilename.txt

Now all you have to do is find the file, open it up, and copy the trace route from the .txt file to your e-mail to the support team or into your help desk ticket. You can seen an example of the process being done in less than a minute here:

Hope this tip comes in handy!  If you’d like to see more quick video tips, leave a comment and let us know.

  • http://rdiv.com jimlongo

    Just wanted to explain the process for Mac clients.

    Launch Terminal (found in Applications/Utilities)
    Type the command > traceroute -IS yourdomainname.com
    Hilight the information.
    Go to the Terminal Menu -> Services – > Messaging – > New Email with Selection

    Here’s a movie of the process..
    http://rdiv.com/screenshots/TerminalTracerouteEmail.mov

  • http://digital-riot.com daoka

    I was allowed to start, to hold the language study study concurrently, and to see it happily.

    Thank you.

Archives

Categories

View more:

  • About the Lunarpages blog
  • Best Blog Hosting Guide
  • BOTW.org 40% Discount
  • Contact Lunarpages
  • Free Online Tools
  • Free Webmaster Downloads
  • Free Wordpress Themes

Best Web Hosting

Lunarpages.com Web Hosting

Recent Posts

  • Customer Showcase – SportVision
  • 5 Mobile App Trends for 2012
  • 10 Technology Trends for 2012
  • 5 Open Source CMS for Websites
  • Google Will Change Your Web Marketing in 2012

Recent Comments

  • Web Hosting Reviews on 2012 Resolutions Promotion
  • Graham Gillen on Plesk 9.5.2 Backup Tutorial
  • Hosting forums on Free Layouts from Open Web Design
  • Best forum hosting on 5 Reasons Why VPS Hosting May Be the Solution You’ve Been Searching For
  • wdizer on Free Layouts from Open Web Design

@Lunarpages Feed

Who We Are

  • Web Hosting Services
  • About us
  • Partners
  • Affiliate Program
  • Specials
  • 24/7/365 Support Desk
  • Community Forum
  • WIKI

Our Products

  • Colocation Services
  • Fully Managed Services
  • Dedicated Hosting
  • VPS Hosting
  • Microsoft Exchange
  • Open-Xchange
  • Fax To Email
  • Linux Hosting
  • Windows Hosting
  • Reseller Hosting
  • Quicksite Website Builder
  • SEO & SEM Services
  • Payment Processing
  • SecureLive Website Security
  • Tremendesk - Help Desk Solution

Connect With Us

Stay in touch with us!

Sign up for our monthly newsletter to receive updates, news, and current promotions!

Twitter
Facebook Google+ RSS Feed


© 2000 - 2011 Add2Net, Inc. "Lunarpages", "Add2Net" and the "Lunar Symbol" are the trademarks or the Registered trademarks of Add2Net, Inc.
All rights reserved. Unauthorized use is prohibited.