Archive for the 'Customer Service' Category
Friday, March 21st, 2008
By Mitch “Mr. Organization” Keeler
Not many of you might of realized that yesterday was the first day of Spring. That means that soon the birds will start chirping, the grass will turn green and summer will be coming up pretty quickly. So as with any other Spring tradition, it is now time to [...]
Posted in Customer Service, Design, Mitch Keeler, Web Host Support
3 Comments »
Wednesday, March 12th, 2008
By Mitch "WordPress Guru" Keeler
WordPress might be one of the more popular blogging tools and scripts out there today, but there are still many unanswered questions about it. Over the next few weeks I thought it might be a good idea to tackle some of these questions right here. If you have a general WordPress [...]
Posted in Customer Service, Design, Mitch Keeler, Web Host Support
1 Comment »
Tuesday, October 23rd, 2007
Author: Mitch Keeler
Lunarpages is used by one and all for web hosting and e-mail needs. When it comes to the iPhone though from Apple - will it blend work?
Is anyone using an iPhone to send and receive mail from their Lunarpages email account. I’m using the same settings which work fine in my email [...]
Posted in Customer Service, Geeky, Mitch Keeler, Web Host Support
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Thursday, May 17th, 2007
by Tiara Rea
When I was a kid, Lisa Frank stickers were like, totally all the rage dude. Even though I was a pretty little girl with pink bows in my hair and little frilly white socks, I’d have punched any other kid’s face off if they tried to come after my adorable, big-eyed animal stickers! [...]
Posted in Customer Service, Fluff, Jabber, Sales & Marketing, Tiara Rea
3 Comments »
Friday, March 9th, 2007
Author: Tracie Thompson
Recently I purchased a new home and moved. In the process I had to set up new services, cancel old services; all the stuff that comes with moving.
In the process a certain company (I will call them Company A) tried to sell me services I already had with another company (hereby known as [...]
Posted in Customer Service, Jabber
10 Comments »
Tuesday, January 23rd, 2007
Author: Amy Armitage
I just got back into town around an hour ago. Support staff asked me to post this for any Lunarpages customers experiencing password issues on their hosting accounts.
Over the last few days we have changed the passwords on any accounts that don’t have an updated password as requested by Lunarpages between January 10th [...]
Posted in Amy Armitage, Customer Service, Geeky, Jabber, Web Hosting
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Tuesday, December 19th, 2006
Author: Amy Armitage
I love this time of year. It’s when the good stuff in comes out, feelings of appreciation are shared and a warm flow of love is upon us. The reason I’m bloggin this today, is because we have been literally overwhelmed with greeting and e-cards, phone calls and gifts from our customers this [...]
Posted in Communication, Customer Service, Fluff
17 Comments »
Tuesday, November 28th, 2006
Author: Amy Armitage
We are pleased to announce that our phone support hours during the week have been extended until midnight Monday to Friday!
Our NEW phone support hours are:
Monday – Friday – 7am until Midnight (PST)
Weekends – 8am – 5pm PST
For those of you who work on your sites evenings, and also for our [...]
Posted in Amy Armitage, Customer Service, Jabber, Web Hosting
2 Comments »