Archive for the 'Customer Service' Category

Password Issues?

Posted on Tuesday, January 23rd, 2007

Author:  Amy Armitage
I just got back into town around an hour ago.  Support staff asked me to post this for any Lunarpages customers experiencing password issues on their hosting accounts.
Over the last few days we have changed the passwords on any accounts that don’t have an updated password as requested by Lunarpages between January 10th [...]

Overwhelmed with Christmas Wishes!!

Posted on Tuesday, December 19th, 2006

Author:  Amy Armitage
I love this time of year.  It’s when the good stuff in comes out, feelings of appreciation are shared and a warm flow of love is upon us.  The reason I’m bloggin this today, is because we have been literally overwhelmed with greeting and e-cards, phone calls and gifts from our customers this [...]

Extended Support Hours & Swanky New Phones!

Posted on Tuesday, November 28th, 2006

Author: Amy Armitage
We are pleased to announce that our phone support hours during the week have been extended until midnight Monday to Friday!
Our NEW phone support hours are:
Monday – Friday – 7am until Midnight (PST)
Weekends – 8am – 5pm PST
For those of you who work on your sites evenings, and also for our [...]