If you work in social media marketing or track your companies online presence, you know how difficult it can be to monitor every post, tweet, RSS feed, review, etc. With all the new social media and customer review websites that seem to pop-up weekly, it’s challenging to find the time to track them all and record who is talking about your brand. Social media monitoring tools are extremely helpful at tracking what is being said about your company online, not to mention saving you a lot of precious time.




